Job Description
Job Descriptions
- Identifying hardware and software solutions
- Troubleshooting technical issues
- Diagnosing and repairing faults
- Resolving network issues
- Installing and configuring hardware and software
- Communicating with clients efficiently to get a clear understanding of this issues
- Produce monthly and quarterly reports to client
- Attend meetings with the client
- Highly committed and responsible for tasks given
Requirements
- Proficiency in Mac/Linux/Windows OS
- Good to have general knowledge on cloud base architecture
- Good basic network security knowledge
- Experience in help desk software
- Strong problem-solving skills
- Interpersonal skills
- Creative thinking
- Previous experience in tech support or a similar job
- Attention to detail
- Teamworking
- Able to handle the fast-paced environment
- Must have driving license (B2, D)
Drop your CV now at hr@axotechnologies.com