About the role
Provide functional ownership of the SAP Sales and Distribution (SD) and Materials Management (MM) modules across DAMA Group companies. You will support daily operations, deliver enhancements and projects, and ensure order-to-cash and procure-to-pay processes operate accurately, securely and effectively with other SAP modules and third-party systems.
Key responsibilities
Provide day-to-day functional support for SAP SD and MM, resolving incidents and service requests within agreed service levels.
Perform root-cause analysis on recurring issues and implement permanent fixes.
Support month-end and year-end activities related to sales, billing, purchasing and inventory.
Gather business requirements from users and translate them into SAP solutions.
Configure SD and MM, and prepare functional specifications for enhancements, reports, forms and interfaces.
Plan and execute unit and integration testing, support user acceptance testing, and prepare test scripts, user guides and training materials.
Participate in SAP projects and rollouts across Group companies in coordination with the ITS PMO.
Ensure integration with FICO, PP and other SAP modules, as well as third-party systems such as e-Invoice, logistics and MES-related interfaces.
Coordinate with SAP vendors and service partners on assigned changes, and review deliverables before go-live.
Follow ITS change management procedures for all configuration changes and transports to production.
Support SAP role and authorisation reviews for SD and MM in line with Group ISMS and J-SOX requirements, and support audits.
Maintain current process and configuration documentation for SD and MM.
Share knowledge and cross-train team members to provide backup coverage.
What we're looking for
Bachelor's degree in Information Technology, Computer Science, Software Engineering, Business or a related field.
At least 3 years of hands-on SAP SD and/or MM functional experience, including configuration and at least one full-cycle implementation or rollout.
Practical knowledge of SD processes, including sales order processing, pricing, delivery, billing, credit management and output determination.
Practical knowledge of MM processes, including purchase requisitions and purchase orders, inventory management, batch management, vendor master data and invoice verification.
Good understanding of SD and MM integration with FICO and PP.
Strong analytical and problem-solving skills with a user-focused approach.
Good communication skills in English, with the ability to work effectively with business users and vendors.
Ability to manage multiple priorities and work under pressure.
Experience in a manufacturing environment is preferred.
Exposure to Malaysia e-Invoice integration with SAP is preferred.
ABAP knowledge for functional debugging is preferred.
SAP certification in SD or MM and exposure to SAP S/4HANA are preferred.
Experience working with Japanese organisations or stakeholders is preferred.
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