At Nando’s, we are looking for an IT Business Applications & Data Analyst to support our business systems, data integration, and technology projects. In this role, you will work closely with users, vendors, and internal teams to ensure business applications run efficiently while delivering data insights that support business decisions.
What You’ll Do:
Business Application Support
Provide support and troubleshooting for business applications such as POS, HR systems, and other enterprise systems.
Manage user access, roles, and system configurations.
Work with vendors to resolve system issues and implement improvements.
Support system upgrades, testing, enhancements, and new application rollouts.
Gather business requirements and recommend system solutions.
Maintain system documentation and support procedures.
Data Pipeline, Integration & Warehouse Management
Develop and maintain data pipelines and integrations between systems.
Manage and optimize databases, data warehouses, and ETL processes.
Use SQL and Python to automate data processing and reporting.
Create dashboards and reports using Power BI to support business decision-making.
Ensure data accuracy, security, and reliability across systems.
Project & Implementation Support
Support and coordinate technology projects from planning to implementation.
Work with cross-functional teams and external vendors to deliver projects on time.
Track project progress, timelines, and deliverables.
Support system testing, change requests, and user acceptance testing (UAT).
User Training & Support
Provide training and guidance to users on business applications.
Assist users with software setup, system usage, and troubleshooting.
Help drive user adoption and improve overall user experience.
What We’re Looking For:
Bachelor’s Degree in Computer Science, Quantitative subject (Statistics, Mathematics, Actuarial Science) or related field
3–5 years of experience in data, systems, or software development roles
Experience in application support, system administration, or business systems management.
Knowledge of SQL, Python, Power BI and data integration and data engineering concepts.
Familiarity with POS, Mobile App, CRM, HR systems or enterprise applications is an advantage.
Good problem-solving, communication, and stakeholder management skills.
Ability to manage multiple tasks and projects in a fast-paced environment.
Why Join Us?
Opportunity to work on business-critical systems and transformation projects.
Exposure to data analytics, application support, and project management.
Collaborative and dynamic work environment with opportunities for growth.
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